Subject: RE: DSAT Chats Audit
From: "Samantha Walters" <[email-masked]>
To: "'Ashish Dabral'" <[email-masked]>
Cc: "'saurabh'" <[email-masked]>, "'deeksha'" <[email-masked]>
Date: Wed, 27 Feb 2019 12:35:10 -0800

Ashish,

Thank you for sending.

Please note the following feedback is incorrect:

Feedback : Customer wanted to know if we rent Floorspace to put their own sever (for managed server). We only have dedicated server on rent. So, agent did collect the leads and escalate to sales team to see if our sales team can arrange lockable cabinet server for them.

We 1000% rent out floorspace for people’s servers – that is called colocation. We offer cages and lockable cabinets. To explain “colocation”, please see the attached infographic you can send to your team.

Best,
Samantha

From: Ashish Dabral <[email-masked]> 
Sent: Wednesday, February 27, 2019 6:00 AM
To: samantha <[email-masked]>
Cc: saurabh <[email-masked]>; deeksha <[email-masked]>
Subject: DSAT Chats Audit

Hi Samantha,

Hope you are doing well!

We have 2 DSAT chats last week.Please find the attached document.

Regards,
Ashish Dabral