Subject: Re: LSM Joining Case Test - Vibhor Gupta
From: Vibhor Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Feb 2019 04:27:15 -0500

| | LSM Joining Case Test

Name | Vibhor Gupta
E-mail | [email-masked]
Phone Number | (91) 9759762142
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would like to go with blurb 4 because in this blurb we are ensuring the customer to get the tickets on time and we are also asking the customer to provide the complete & correct address, so that we can deliver the tickets on a correct & right place. For this we are providing the link to the customer and the order tracking number, which helps the customer to track the status of his/her tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer service starts after delivering the goods to the customer. Good customer service means how well you are taking care of your customer's query or complaint under the guidelines provided by the company or organisation. Great customer service comes when you provide any solution to the customer by taking extra initiative or go extra mile to give a reason for smile.

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