Subject: Re: LSM Joining Case Test - jyoti upadhayaya
From: jyoti upadhayaya <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Feb 2019 01:29:18 -0500

| | LSM Joining Case Test

Name | jyoti upadhayaya
E-mail | [email-masked]
Phone Number | (91) 8851959881
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Ok so i selected the 4rd Blurb.Because in this  blurb we told  customer to  send an address where we provide tickets of the concert of "LADY GAGA" with your country name and or city name. we told customer that you have to update your address and we gave him to direct  link also that can be simple for him.
and we ensure him that we  send you tickets on your hotel and when we send tickets from our side  then he can be  track also and they can check  status also and he get an  confirmation email from our side that your tickets is deliverd from your side. and we told this also that when delivery boy reached your home then  someone will have to available to sign for your delivery. and we gave them an extra opportunity to send their tickets to home. Customer will be happy if we deliver their things.
And in the last we wished him  to enjoy the concert.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

*good customer service means helping customer efficiently in a friendly manner and great means you solve their queries in a polite way
* you solve their quries as soon as possible.
* and you dont take too much time by holding phone or in any other way.
*

| |

You can edit this submission and view all your submissions easily.