Subject: Re: LSM Joining Case Test - KAMAL SHARMA
From: KAMAL SHARMA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 26 Feb 2019 04:22:05 -0500

| | LSM Joining Case Test

Name | KAMAL SHARMA
E-mail | [email-masked]
Phone Number | (91) 8178954754
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In the term of email writing all mentioned sentence in blurb 2 all are suitable mode of communication.
In the way of email writing we require some major and simple lines to easily under the theme of content that what we exactly want to mention.

apart from mentioned content i would like to add some most common and delicate words like
in pera no 1. we should mention the greet to customer like hello/Hi or Dear in the way of content manner.

apart from that we should mentioned neumeric
sign to show the avail options like'
"Ma'am you can follow the below mentioned points for your comfort.

in 2nd line should it will be available

and the end of the mail we should ask to customer for any further quarry or update related against your tickets you can contact directly to our customer care. our helpline team is available 24x7 for you related further assistance
Have a wonderful Day.
Best Regards,
Ticketing Dept.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

one best point is for good or great customer service is loyalty platform and apart from that 24x7 time of availability against the customer query or customer complaints. so as per my opinion is nothing new or specific difference between both great and good customer service.

in overall summary good or great customer service all the matter of good quality and commitment thats it.

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