Subject: Re: Report till 25th Feb
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, Deeksha <[email-masked]>
Date: Tue, 26 Feb 2019 00:12:51 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	25-Feb-19 	1 		1 	0:00:03 	20:11 	Call back not done 
	0:00:15 	0:46 	Rahul was on call,call back not done 

Lesmills 	25-Feb-19 			1 				0:00:01 	1:01 	Call abandoned in IVR 

Regards, 
Ashish Dabral