Subject: Re: LSM Joining Case Test - Neelam Mehta
From: Neelam Mehta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 26 Feb 2019 01:33:43 -0500

| | LSM Joining Case Test

Name | Neelam Mehta
E-mail | [email-masked]
Phone Number | (+91) 9990885348
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | According to Me,  blurb 4  is the suitable reply. as we are giving assurance and confirming the address and provide favourable support to Customer for Lady Gaga.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service:- According to me it means providing proper feeback, sorting out the queries of customer and giving assurance relating to task .
Great Customer Serivce: According to me it means providing proper feedback, sorting out the queries of customer in quick timeframe and providing additional information to customer.

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