Subject: Re: LSM Joining Case Test - Roshni Lakhmani
From: Roshni Lakhmani <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 25 Feb 2019 03:42:51 -0500

| | LSM Joining Case Test

Name | Roshni Lakhmani
E-mail | [email-masked]
Phone Number | (+91) 7505444879
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I would select this blurb because in this blurb the resolution of customer problem stated properly.And he gave best customer service to make the customer retained for his organization.So customer retaining is the part of customer satisfaction.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1.A good customer service is the service in which the customer representative tells only about the resolution of query.But in great service is the service in which the reslolution has been given as well as he ask for another query if he has
2.The good service satisfied the customer but the great service is satisfied as well as retained the customer towards the organization.
3.The good services is customer oriented.and he great service will promote the company by the customer.
4.The good service will ed up the query of customer but the great service will end up the all query of customer and make hi satisfied

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