Subject: Re: LSM Joining Case Test - Rajat Maske
From: Rajat Maske <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 22 Feb 2019 03:36:58 -0500

| | LSM Joining Case Test

Name | Rajat Maske
E-mail | [email-masked]
Phone Number | (+91) 7620758648
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb is much more convenient and precise as compared to the others. Especially because the information is communicated in a professional, simple, and systematic manner. Along with the information, vital details are again re-confirmed with the person receiving those tickets. Meaning, it is assuring a complete dialogue from both ends verifying information as well as providing the correct information in right way. It also establish a clear message regarding the newly adopted policy of releasing tickets close to the event date.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means providing what was promised however, great customer service according to me would mean going beyond the satisfactory levels and providing value in service not just limiting to it's worth. Creating a valuable experience while making a business transaction will create a good will for the brand, as well as set up high standards of service provided by our organization.

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