Subject: Report till 21st Feb
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 21 Feb 2019 22:02:17 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	21-Feb-19 	1 			0:00:06 	20:19 	Nilanjan was on break. Arif and Zarif was available 			
GPS 				1 				0:00:30 	6:15 	Valeria was receiving unknown calls on her extension, So she did silent her phone. 

Regards, 
Ashish Dabral