Subject: Re: LSM Joining Case Test - Priya Kashyap
From: Priya Kashyap <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 21 Feb 2019 02:11:31 -0500

| | LSM Joining Case Test

Name | Priya Kashyap
E-mail | [email-masked]
Phone Number | (+91) 9781721844
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because if i am working in customer support so its my job to use soft pitch for them and Blurb 1 is an appropriate solution for them.I would like to give imformation regarding the seller so that customer will be aware about seller too.In this Blurb, customer will be fine with customer support while understanding that we all are providing the support to them to resolve their issues, and seller is different.It is compulsary to double check the address too because sometimes customer forgets to confirm the address so, its our important job to double check the details and closing of call is also very much appropriate while asking that "i hope you get your all answers and have a great time".
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | It's very interesting question that the difference between good and great customer service like a difference between two words called to being nice and polite.According to me its almost same with least amount of differencebetween them,what is same as nice and amazing.We used to say good normally when we are happy with that and say great when we are extremely happy.I think this is the difference between good and great customer service with most of similarities.

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