Subject: Re: LSM Joining Case Test - Lovepreet Singh
From: Lovepreet Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 20 Feb 2019 02:07:45 -0500

| | LSM Joining Case Test

Name | Lovepreet Singh
E-mail | [email-masked]
Phone Number | (91) 7837290472
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Hi !! M'am/Sir,
We are happy to inform you that you are getting your tickets for the concert of Lady Gaga in time. Kindly, provide your address consists of hotel address, contact number of hotel and yours, City & Country name. M'am/Sir, you may also update your address on your Viagogo account by using this link http://www.viagogo.com/Help/76. When you did this process, let us know so that we shall ensure that the seller sends your tickets to your updated address. The seller will shipped the tickets via track and traceable postal services. You will recieve an email to notify that your tickets are shipped to your hotel address and you can also track your order with link provided in the email. M'am/Sir, if your address isn't your personal address (e.g. if your are sending your office/hotel address) remember that you have to inform your office or hotel guy for recieving and signing on your order. Hope you have a good day.

Regards
Lovepreet Singh

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is not much a big difference between the good customer services and great customner service. But great customer service is that if customer is having your service for the first time, make sure that you will tell the customer each and everything carefully and manually about his/her queries. So that, he/she will definitely back to you for his/her another query. You have to satisfy the customer. This is known as great customer service.

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