Subject: French Language Test - Josue Mussango
From: Josue Mussango <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 19 Feb 2019 17:08:37 -0500

| | Foreign Language Screening Test

Name | Josue Mussango
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all I am going to apologize about 15 minutes he lost waiting for his order then explain him the problem that has been happen while entered his address and excuse for that finally update the deliver the correct address.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am
Josue Poi Mussango,
Born on may 17th 1990
Single
Living at Luanda capital of Angola
My hoppies are reading book, watching movies and driving car.
I completed my degree at 2015 in India Bangalore on BCA(Bachelor Computer and Application) and hand on some intership at Netcraft and Safe Technology as IT Technician. right now am working as an IT Technician at Dimassaba Company in Luanda Angola.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Il n&#039;y a pas une grande difference entre un bon service clientèle et un grand servise clientèle seulement que un grand service clientèle est obligé de savoir en detail le besoin du clien et repondre avec exactitude a ceux desire et ceux attitudes ou sa manière de parler a un clien doit étre trés respetueuse de manière a lui atirer puis savoir se grand desire.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Je suis près a apprendre,
flèxible une adaptation rapide,
écouté les gens.
Travailler en équipe.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | La deuxième Ville que je visité est Bangalore em Inde. C&#039;est le plus industrialisé parmi certaine villes en Inde. Langue parleé est Kanadà et la langue general est Hindi, leurs nourritures sont épicées parapport à la cutume dont certaines sont chicken masala,chicken biriani etc. L&#039;hindoisme là évoque l&#039;adoration de plusière dieu et dièse dont Crishna et les autres et finallement la cérémonie du mariage prend pratiquement sept (7) jours successive parceque une marié la femme n&#039;a pas le droit de se remarié.

| |