Subject: Re: LSM Joining Case Test - Hemlata Rana
From: Hemlata Rana <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 14 Feb 2019 05:31:09 -0500

| | LSM Joining Case Test

Name | Hemlata Rana
E-mail | [email-masked]
Phone Number | (91) 9315099536
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In Blurb 2, the customer is not only getting assurance of reciving tickets on his desired place but also he will be getting E- tickets to enjoy the show, if any misfotune happens with delivery. If anyhow he won't get his tickets delivery on time, that time he will be able to print E-tickets to enjoy Lady Gaga show without regretting the time, he has watsed on buying tickets online. So he will be getting  double assurance from customer support team that its worth buyimg tickets from viagogo.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good customer service, you are trying to sort out your customers quiries but in great customer service  you also have to provide them a delightful solution. You have to go an extra mile to delight your customer.

| |

You can edit this submission and view all your submissions easily.