Subject: Reports till 13th Feb
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, Deeksha <[email-masked]>
Date: Thu, 14 Feb 2019 00:48:46 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	13-Feb-19 	1 		4 	0:00:00 	21:08 	Customer call back again 	0:03:11, 00:00:03 ,00:05:18,00:01:15 	1:09,2:48,4:40,4:55 	Arjun was on call all the time, call back pending for 2 numbers I have informed the team 

Regards, 
Ashish Dabral