Subject: Re: LSM Joining Case Test - Abhijeet Uniyal
From: Abhijeet Uniyal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 8 Feb 2019 02:55:04 -0500

| | LSM Joining Case Test

Name | Abhijeet Uniyal
E-mail | [email-masked]
Phone Number | (91) 9958843547
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected this blurb because the customer has demanded the tickets for Lady Gaga show and he would be travelling in two days for this event. So he has already booked a hotel.We will try to make that he should receive tickets on time and should be checked in hotel without any delay so that he can attend the show.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service includes satisfying the needs of customer by expalining each and every thing about product or by providing the detailed information related to product.
Whereas, great customer service includes solving the problems of client related to their queries and to provide them solutions related to the issues.

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