Subject: Re: LSM Joining Case Test - Ashish Gautam
From: Ashish Gautam <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 7 Feb 2019 05:59:37 -0500

| | LSM Joining Case Test

Name | Ashish Gautam
E-mail | [email-masked]
Phone Number | (91) 9807448229
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because the customer has not recieved the ticket yet from the time he booked and that may be the reason that seller issues tickets very close to event and secondly, if a customer is travelling and wants ticket on his hotel adress then can mention its adress to get the ticket

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service- you are able to convince customer when company's service is good and you also are good in solving queries and customer gets satisfied.
Great customer service- company's service is not good for customer and customer is not satisfied but still you are able to make him convienced and believe to loyalty of the company.

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