Subject: French Language Test - Chadrack Sitele
From: Chadrack Sitele <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 28 Jan 2019 06:42:05 -0500

| | Foreign Language Screening Test

Name | Chadrack Sitele
Whats your first language | French

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Thank you for calling back Mr Piter;
sorry fro the delay; currently we are processing a lot of orders tha may the reason and we do apologize for that Mr piter.
just can you please confrim  your home address again Mr piter.
thank you so, i'm going to make sure that your order is in priority now and i'm going t make a follow up.
the agent will be there at your home soon and make sure to ask for your voucher gift from us.
thank you again for you patient Mrpiter and have a great day;bye

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Hello, this is chadrack Sitele Kanbole from DR congo and in congo i live to the place calls matadi which is the city l was born
i'm currently student from jb knowledge park college bachelor degree (bca) in faridabad;
l vole meeting new people and learming about their lives and their backgrounds
i have 1 year experience in french customer service.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Premier cas vous ne faire que satisfaire et familiarisez avec les clients. tandis que les seconds satisfaisaient mais aussi fidèle et loyale avec les clients.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 1 je comprends facilement les clients et leur precupation 2 je maitrise parfaitement langue française 3 j'ai l'expérience sur ces postes 4 compétences à faire plusieurs taches 5 patiences et volonté d'apprendre des satisfaire les clients

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

ville visite(Kinshasa, Matadi et inga)
Ver 2016 je suis aller visite la ville de Matadi et la citer d'inga dans le provence du bas-congo et la première visite était à la ville de Matadi qui est ma ville natale et aussi le chef-lieu de ce provence et enfin la visite de du barrage d'inga.
Durant mon séjour d'une semaine à Matadi je suis allé visite le port Internation de Matadi, mes anciennes camarades d'en francs ;emfit Matadi c'est um ville portuaire située à 350 kg de Kinshasa et caractérise par des montagnes et une forte chaleur.
Apret la ville e Matadi mous sommes aller à la citée inga à plus de 250kg à l'est de Matadi;
le cite d'inga contient un barrage qui produire l'enrager dans tout l'en tandis de d'Afrique et on nous a faits visite quelque partir inportant du barrage comme ; la Canale d'amène, le conduire force, les monteurs en bain d'hui il s' etait vraiment très bien d'avoir tout ça

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