Subject: PRUSHOTAM KUMAR-Test
From: ashish dabral <[email-masked]>
To: deeksha dadu <[email-masked]>
Date: Wed, 22 Apr 2015 15:13:51 +0530 (IST)

Aptitude Test: - 15 

English Grammar: - 6 

Passage : - Customer service agent is the face of any business because customer service direct contact to customer on phone.They inform to customer accurate information and provide all information to customer about company product and services.They always talk to customer politely and apologies to customer if any delay in service or business.customer service agent gives assurance to customer for business and services.In other words agent represent all information to customer gives proper response to customer on time.then win win condition for agent and customer.If customer will be happy then company growth will more and more.