Subject: Re: Request Id ##RE-46294## has been assigned to you
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>, Rahul Kumar LSM <[email-masked]>
Date: Thu, 24 Jan 2019 07:22:31 +0000

But who did our team assign it to?? Did we assign this correctly? Discuss this with Rahul too and let me know

Sent from my iPhone

On 24 Jan 2019, at 11:48, Ashish Dabral <[email-masked]<mailto:[email-masked]>> wrote:

Hi Ma'am,

Shouq Alwuhayeb from another team assigned the ticket to Muhammad Mateen Ahmed.  Muhammad Mateen Ahmed called us to assign the ticket to Ahmed hamdy.

Regards,
Ashish Dabral

________________________________
From: "Deeksha" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 24, 2019 11:20:59 AM
Subject: Fwd: Request Id ##RE-46294## has been assigned to you

Hi Ashish,

Please immediately investigate this and get back to me

Sent from my iPhone

Begin forwarded message:

From: Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>
Date: 24 January 2019 at 10:21:52 GMT+5:30
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: FW: Request Id ##RE-46294## has been assigned to you

Please find the below they assigned this request to system team why?

Mohammed Kulaib​
Helpdesk/Support Team Leader
​

[https://af1753westeurope.blob.core.windows.net/signatureimages/SSBS.png]<http://www.ssbs.com.sa/>

Systems of Strategic Business Solutions ‑ An AlOthman Holding Company

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia

D. +966 13 8145550 x15550<tel:+966%2013%208145550%20x15550>
         |      F. +966‑13‑853‑4442      |      M. +966 531001881<tel:+966%20531001881>

[https://af1753westeurope.blob.core.windows.net/signatureimages/IE-Icon.jpg]<http://ssbs.com.sa/>

        [https://af1753westeurope.blob.core.windows.net/signatureimages/Linked-Icon.jpg] <https://www.linkedin.com/company/ssbs/>

        [https://af1753westeurope.blob.core.windows.net/signatureimages/Map-Icon.jpg] <https://goo.gl/maps/Pbb3Ug6Uiqu>

        [https://af1753westeurope.blob.core.windows.net/signatureimages/Twitter-Icon.png] <https://www.twitter.com/ssbs_ksa>

From: Ahmed Hamdy
Sent: Wednesday, January 23, 2019 5:09 PM
To: Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>
Subject: RE: Request Id ##RE-46294## has been assigned to you

@Mohammed Kulaib<mailto:[email-masked]> Why this ticket is assigned to me .

Ahmed Hamdy​

Systems Engineer
​

<http://www.ssbs.com.sa/>

Systems of Strategic Business Solutions ‑ An AlOthman Holding Company

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia

D. +966-13-8534462 x11462<tel:+966-13-8534462%20x11462>

 |

F. +966‑13‑853‑4442

 |

M. +966-580182467<tel:+966-580182467>

<http://ssbs.com.sa/>

<https://www.linkedin.com/company/ssbs/>

<https://goo.gl/maps/Pbb3Ug6Uiqu>

<https://www.twitter.com/ssbs_ksa>

From: SSBS IT Helpdesk
Sent: Wednesday, January 23, 2019 5:04 PM
To: Ahmed Hamdy <[email-masked]<mailto:[email-masked]>>
Subject: Request Id ##RE-46294## has been assigned to you

Request details are :

Requested by : Mohammed S. Ehsan
Created by : System
Due by date : N/A
Category :
Title : Toner requirement
Description :
Dear IT Team,
Please arrange Toner in SPPS Ayun Office.

Thanks,
Shamil.

Click for details : http://helpdesk.ssbs.com.sa:80/WorkOrder.do?woMode=viewWO&woID=46294

SSBS IT Helpdesk​

[https://af1753westeurope.blob.core.windows.net/signatureimages/SSBS.png]<http://www.ssbs.com.sa/>

Systems of Strategic Business Solutions ‑ An AlOthman Holding Company

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia

F. +966‑13‑853‑4442

[https://af1753westeurope.blob.core.windows.net/signatureimages/IE-Icon.jpg]<http://ssbs.com.sa/>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Linked-Icon.jpg]<https://www.linkedin.com/company/ssbs/>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Map-Icon.jpg]<https://goo.gl/maps/Pbb3Ug6Uiqu>

[https://af1753westeurope.blob.core.windows.net/signatureimages/Twitter-Icon.png]<https://www.twitter.com/ssbs_ksa>