Subject: Re: Request Id ##RE-46294## has been assigned to you
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Wed, 23 Jan 2019 23:18:14 -0700 (MST)

Hi Ma'am, 

Shouq Alwuhayeb from another team assigned the ticket to Muhammad Mateen Ahmed. Muhammad Mateen Ahmed called us to assign the ticket to Ahmed hamdy. 

Regards, 
Ashish Dabral 

From: "Deeksha" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Thursday, January 24, 2019 11:20:59 AM 
Subject: Fwd: Request Id ##RE-46294## has been assigned to you 

Hi Ashish, 

Please immediately investigate this and get back to me 

Sent from my iPhone 

Begin forwarded message: 

From: Mohammed Kulaib < [ mailto:[email-masked] | [email-masked] ] > 
Date: 24 January 2019 at 10:21:52 GMT+5:30 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Request Id ##RE-46294## has been assigned to you 

BQ_BEGIN

Please find the below they assigned this request to system team why? 

	

	Mohammed Kulaib ​ 
	Helpdesk/Support Team Leader 
​ 

	[ http://www.ssbs.com.sa/ ] 

	Systems of Strategic Business Solutions ‑ An AlOthman Holding Company 

	Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia 

	D. [ tel:+966%2013%208145550%20x15550 | +966 13 8145550 x15550 ] 
	| 	F. +966‑13‑853‑4442 	| 	M. [ tel:+966%20531001881 | +966 531001881 ] 

	

	
	
	[ http://ssbs.com.sa/ ] 
	
	[ https://www.linkedin.com/company/ssbs/ ] 
	
	[ https://goo.gl/maps/Pbb3Ug6Uiqu ] 
	
	[ https://www.twitter.com/ssbs_ksa ] 

	

From: Ahmed Hamdy 
Sent: Wednesday, January 23, 2019 5:09 PM 
To: Mohammed Kulaib < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Request Id ##RE-46294## has been assigned to you 

[ mailto:[email-masked] | @Mohammed Kulaib ] Why this ticket is assigned to me . 

	

	

Ahmed Hamdy ​ 

Systems Engineer 
​ 

[ http://www.ssbs.com.sa/ ] 

Systems of Strategic Business Solutions ‑ An AlOthman Holding Company 

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia 

D. [ tel:+966-13-8534462%20x11462 | +966-13-8534462 x11462 ] 

| 	

F. +966‑13‑853‑4442 	

| 	

M. [ tel:+966-580182467 | +966-580182467 ] 

	

	

[ http://ssbs.com.sa/ ] 	

[ https://www.linkedin.com/company/ssbs/ ] 	

[ https://goo.gl/maps/Pbb3Ug6Uiqu ] 	

[ https://www.twitter.com/ssbs_ksa ] 

From: SSBS IT Helpdesk 
Sent: Wednesday, January 23, 2019 5:04 PM 
To: Ahmed Hamdy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Request Id ##RE-46294## has been assigned to you 

Request details are : 

Requested by : Mohammed S. Ehsan 
Created by : System 
Due by date : N/A 
Category : 
Title : Toner requirement 
Description : 

Dear IT Team, 

Please arrange Toner in SPPS Ayun Office. 

Thanks, 

Shamil. 

Click for details : [ http://helpdesk.ssbs.com.sa/WorkOrder.do?woMode=viewWO&woID=46294 | 
http://helpdesk.ssbs.com.sa:80/WorkOrder.do?woMode=viewWO&woID=46294 ] 

	

SSBS IT Helpdesk ​ 

[ http://www.ssbs.com.sa/ ] 

Systems of Strategic Business Solutions ‑ An AlOthman Holding Company 

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia 

F. +966‑13‑853‑4442 

	

	

[ http://ssbs.com.sa/ ] 

	

[ https://www.linkedin.com/company/ssbs/ ] 

	

[ https://goo.gl/maps/Pbb3Ug6Uiqu ] 

	

[ https://www.twitter.com/ssbs_ksa ] 

	

BQ_END