Subject: Re: Request for recording
From: Saurabh Dadu <[email-masked]>
To: Charlotte Jansen <[email-masked]>, lesmills <[email-masked]>, Ashish Dabral <[email-masked]>
Cc: Sam Aldred <[email-masked]>
Date: Sat, 19 Jan 2019 04:54:39 +0000

Ashish - Please get us this recording. Also get Jenny or Valeria to go over this Spanish call and send me their notes by email.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Charlotte Jansen <[email-masked]>
Sent: 18 January 2019 07:53:56
To: lesmills
Cc: Saurabh Dadu; Sam Aldred
Subject: Request for recording

Hi team,

Please could you send us the recording of this Spanish support call.  The customer isn’t happy (has rated it ‘terrible’) so it would be good to understand why they gave that rating so we can improve the service.

https://lesmillsvirtualapp.freshdesk.com/a/tickets/804

Many thanks

Charlotte

Charlotte Jansen | Customer Service Manager
Les Mills International | [email-masked]
tel | fax +64 9 366 9901 | www.lesmills.com

[http://signature.lesmills.com/Img.aspx?type=Cycle]<https://www.lesmills.com/discoverthetrip/home/>

[LesMills]<http://www.lesmills.com/>

[facebook]<http://www.facebook.com/lesmills>

[twitter]<http://www.twitter.com/lesmills>

[linkedin]<http://www.linkedin.com/company/les-mills-international>

[youtube]<http://www.youtube.com/lesmillsgroupfitness>

[instagram]<http://instagram.com/lesmillstribe>