Subject: Report till 15th jan
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha dadu <[email-masked]>
Cc: Viraat <[email-masked]>
Date: Tue, 15 Jan 2019 22:43:34 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
GPS 	15-Jan-19 			19 				00:10:53,00:01:31 , 00:01:00 ,00:00:55, 00:02:00,00:01:30,00:01:23 ,00:00:11,00:00:42, 00:12:39 ,00:00:00,00:00:17,00:00:26,00:00:00, 00:01:04 , 00:01:41 ,00:00:30,00:00:47,00:00:55, 	03:58,04:10,04:11,04:12,04:13,04:16,04:18,04:20,04:20,04:24,04:29,05:07,05:07,05:09,05:29,05:30,05:32,05:33,05:34, 	Melisa is responsible for all calls 
Lesmills 	15-Jan-19 			1 				0:00:23 	0:35 	Arjun was on HFL calls 

@Viraat: Can you please check with Melisa the reason of abandoned calls. As I can see her phone was working fine. 

Regards, 
Ashish Dabral