Subject: Report till 10th Jan
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Fri, 11 Jan 2019 02:53:36 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	10-Jan-19 	1 			00:00:00 	21:57 		00:00:00, 00:09:48 ,00:00:00, 00:02:02 ,00:00:14 	2:18,2:28,2:35,2:58,6:07 	Arjun was on call all the time, call back done 
GPS 	10-Jan-19 			1 	00:00:10 	03:40 		00:00:10 	3:40 	We start work from 4'o clock. 
Lesmills 	10-Jan-19 			1 				00:00:00 	22.06 	Call abandoned in IVR 

Regards, 
Ashish Dabral