Subject: Fwd: Report till 6th Jan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 7 Jan 2019 08:18:56 +0000

Hi Arjun,

What happened here??

Sent from my iPhone

Begin forwarded message:

From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Date: 6 January 2019 at 23:53:57 GMT-8
To: saurabh <[email-masked]<mailto:[email-masked]>>, deeksha <[email-masked]<mailto:[email-masked]>>
Subject: Report till 6th Jan

Hello Sir/Ma'am,

Please find the attached reports till yesterday. PFB the abandoned details.

Process Date    Afternoon Shift Morning Shift   Night Shift     Wait Time for Abandoned(Morning & Day)  Time (Morning & Day)    Remarks Wait Time for Abandoned(Night)  Time (Night)    Remarks
HFL     05-Jan-19                       3                               00:05:22,00:00:00,00:00:12      2:14,2:14,23:48 In first call Arjun was on call, in last call Arjun was available
HFL     06-Jan-19                       2                               00:00:00,00:03:02       23:36,23:40     In the last call Rahul didn’t pick up the call because the customer was talking irrelevant questions
GPS     05-Jan-19                       5                               00:02:00,00:02:35,00:00:12,00:00:18,00:00:22    4:09,5:59,6:03,22:44,22:45      Melisa is responsible for all calls
GPS     06-Jan-19                       1                               00:03:05        01:38   Melisa is responsible for this call

Regards,
Ashish Dabral