Subject: Report till 26th Dec
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 26 Dec 2018 23:51:18 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 		1 			00:00:04 	21:20 				
GPS 								00:00:38,00:00:53,00:00:44,00:00:01,00:00:01 	3:33,3:34,3:53,6:00,6:36 	After 4am 2 calls abandoned, both calls abandoned within 1 second 

Regards, 
Ashish Dabral