Subject: Re: LSM Joining Case Test - Gaurav Talan
From: Gaurav Talan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 17 Dec 2018 05:30:20 -0500

| | LSM Joining Case Test

Name | Gaurav Talan
E-mail | [email-masked]
Phone Number | (+91) 9654385528
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | as i had  read all the provided option.i think this is the best option to provide to customer as its clearly says that he will be reciving his tickets this coming week and he also wants to travele 2days before so acording to me this is the best we can provide him with.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | the biggest differnce between a good and great customer service is that  a customer should be happy and satisfied from the solution you had provided him the problem should be resolved as sson as posibile  and all his questions and queries have to resolved.

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