Subject: Report till 12th Dec
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 12 Dec 2018 23:49:12 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
GPS 	12-Dec-18 			2 				00:00:18,00:00:12 	4:48,4:57 	Himadri is responsible for both calls 
Lesmills 	12-Dec-18 	2 						00:00:00,00:00:00 	20:07,21:56 	Both calls abandoned in IVR 

Regards, 
Ashish Dabral