Subject: Japanese Language Test - zeeshan khan
From: zeeshan khan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 20 Nov 2018 02:33:23 -0500

| | Foreign Language Screening Test

Name | zeeshan khan
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

First of all i would apologised to the customer for the inconvenienced caused to him. After that i will try to convince him in the best possible way to make him understand that there was an error in the system due to which the address got mistakenly picked up of another person by the same name.I apologised to the guest again and will definitely make sure  this wont happen again in future.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Myself Zeeshan Khan, staying in Vasant Kunj, new delhi with my parents  (Mother & Father),younger brother and a younger sister. My mother is a housewife and my father is a retired private job employee. My brother is in college pursuing B.com fom delhi university.My sister got married.

I have done my schooling form Kendriya Vidyalaya, JNU,New Delhi and have completed my graduation from Delhi University. Apart from that i know Japanese language in which i have cleared level 3(Japanese Language Proficiency Test) in the year 2010.

Since 2011 i have been working with the hospitality sector in the customer service department and equally using my Japanese skills as well.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 私のために いいともっといいカスタマーサービスの違うはもっといいかストマーが商売をうってからでもお客様にかんしてもちゅうなる（ロヤイロ）しています。だからひとつのカスタマーがもっと他の人々をもっとつれてきます。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

8年ぐらいから私はいろいろな会社のためにカスタマーサービスにはたらいています。私は
カスタマーを我慢してあつかいます。カスタマーを振幅するのをさいのうがもっています。私は時間を使うの役に立つ知っています。私は早くまちがうのことばを習うのさいのうがもっています。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

さっきに私はインドのとっても夢なのまちを訪問しました。あそこでいっぱくたいざいしまいました。町の名前はジャイプルです。
ジャイプルはデリイーから250ＫＭです。車で五時間ぐらいかかります。デリーくらべる　と小さい町です。
ジャイプルの中でいろいろな昔のたてもがあいます。じっさいにその時のおおさまのきちょうなのばしょうです。例えばAMERじょう,MEHRANGARHじょう、ハワーマハル、マチパラス　あります。ジャイプルの中でchowki　dhani　のとういうのマケットもあります。その中でいろいろなものがあります。世界中から外国人が毎日ジャイプルを旅行します。ジャイプルの一番のほうもん時間は9がつか3がつと思います。たのしいのまちです。
またすぐいきます。

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