Subject: Japanese Language Test - Manjeev kumar
From: Manjeev kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 16 Nov 2018 02:19:34 -0500

| | Foreign Language Screening Test

Name | Manjeev kumar
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will say sorry for that mistake. I wiil say him that by mistake i have entered incorrect address so please let me know the correct address and i will update the correct address and will say to waite a little while. I am very sorry for inconvinience.I will arrange the special delivery boy for that special case and as soon as possible the order will be delivered. After that i will make some  check points that will work on the correctness of the order so this type of mistakes never happen again.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Manjeev Kumar. I belong to Panipat. I am 27 years old . I completed my diploma in Mechatronics in 2011. After that i started job in Subros ltd Manesar. I was working there as an assistant engg. in production department. I left my job in 2016 to study japanese language and now i am JLPT N3 qualified.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

いいとすごいはちょっと違います。いいかすたーまーマサビスではおきゃく様の問題を解決しますこの問題は未来おきますがそのときもちろん問題を解決されます。

すごいかすたーまーまサビスでは問題を解決します＋未来に全然一度もおきません

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私はこの仕事を、まえからしたいです。きょうみgあります。
おきゃくさまのもんだいをきいてすぐわかってもんだいがかいけつできます。
このしごとをしたことがありませんができるだけがんばります。
わたしはまじめなひとです。
私はどんなしごとでもいっしょけんめいがんばります

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私は二年まえ一度しむらへいきました。しむらはとてもきれいで寒いところです。何回も行きたいです。その時雪も降っていましたそれをみてとてもうれしくなりました。ひとはいっぱいいましたとてもにぎやかなでした。わたしはともだちといっしょにたくさんのしゃしんをとりました。ひとびとはゆきであそんでいました。わたしたちもこどものようにあそびました。よるにともだちといっしょにびるをのんでそとをあるきました。よるにもしむらはとてもとてもきれいでした。すぎのひあさはやくおきてあるいてさんぽしたりあそんだりさしんをとったりしました。いまもぜひいきたいです。

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