Subject: German Language Test - Sonia Gupta
From: Sonia Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 15 Nov 2018 05:45:12 -0500

| | Foreign Language Screening Test

Name | Sonia Gupta
Whats your first language | German

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Dear customer ,
I am sorry for the inconvenience .  i have a problem in my computer so that i have entered the incorrect address of your house . now can you tell me the correct address of you house. i have enter the correct  address and send your order as soon as possible .
i hope you understand the problem and corporate our company.

thanks & regards

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am sonia gupta.i am twenty year old. i am belong to delhi i put up at krishna nagar. i am a hindu . there are five members in my family including me . My father is a field worker and my mother is a house wife  i have one sister and brother  i am the eldest one I have done my graduation from delhi university and i have also done diploma in german language from hansraj college now i am learning b2 in german language  from
pure and sure institute. i don't have a experience.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Ich denke gut und toll kunden service

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Ich denke dass, wir die Kunden problem wissen sodass helfen wir die kunden Problem.
wir sollten alle Information von Product bekommen .
wir sagen alle  Product Information die kunden sodass bekommen Sie alle Information unsere Lieferung.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

letzte Jahre habe ich nach jaipur geflogen. es ist ein schon Stadt. es bedeutet auch pink Stadt . es ist viele moglichkeiten fur besuchen zum beispiel: jal mahal , Raj mandir um zu weiter das kulture von dieses Stadt sehr schon. Ich habe mehr Rajput leute gesehen.
das bekannt Nahrung "dal bati churma" .

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