Subject: Japanese Language Test - parul jindal
From: parul jindal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 8 Nov 2018 04:14:31 -0500

| | Foreign Language Screening Test

Name | parul jindal
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first of all i will call the delivery boy to bring back the order as the  order is sent on a wrong address and will tell him the correct address. And will sincerely apologize the customer for delay.i can offer some discount or can give some voucher for future use .
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Since childhood i love japanese culture.That's why i opt for japanese language as my career.I have completed my level N2 but to enhance my skills i am learning further.I have done my graduation(bcom) from du(sol).Also I have done one and half year diploma in travel and tourism.Playing badminton and chess are my hobbies.I love to see anime and dramas.I have done my schooling from st. cecilia's public school.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 私にとっていいカスマーサービスと素晴らしいカスタマーサービスの違いはたくさんあります。いいカスタマーサービスといえばお客様を満足すろことですが、良いカスタマーサービスはお客様へ結果をお伝えし困らせないことです。
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | カスタマーサービスの仕事は私に対して最高だと思います。何か困る事が起こると簡単で扱ってできると思います。フレシャですから会社に対していろいろできます。私は時間を守る人ですからいつも時間に来ます。そして会社のタルゲットも完成できると思います。
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 良い経験になった所はジャイプルだと思います。ジャイプルで色々な新しい事を見ました。そこで食べ物もたくさんの種類を食べました。全部うまかったです。色々なおどりもみました。ラクダにも乗りましたが初めてでしたので少し怖かったですが楽しかった。手にmehendiでかきました。ホテルも素晴らしかった。懐かしかったです。もういちど行きたいです。

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