Subject: Japanese Language Test - Pranjali Shastri
From: Pranjali Shastri <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 5 Nov 2018 03:24:18 -0500

| | Foreign Language Screening Test

Name | Pranjali Shastri
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I will reply by saying, “ Sorry fir the inconvenience caused. We are getting too many order so ur order had been delayed. As u are valuable customer hence we Can either provide u with the voucher or We can give ua complimentary food from our side. Our customer satisfaction is our first priority”.

Justification.

At this point, lying to the customer doesnt mean breaking his trust, but keeping him  connected to our site.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Pranjali Shastri living in Rishikesh since childhood. I did my schooling from Rishikesh only and got graduated from Doon University, Dehradun. I am a kind of a person who believes in the theory of explore and experiment . This is what I do everytime. Right now, I want to utlise my skills in the best way I can by contributing for this company. Besides that I was into so many other things alongwith the academic part. I always try to build myself as an allrounder.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 良いサービスが顧客を幸せにした。しかし、素晴らしいサービスは人々に再びそれを使用させることができます。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1-自分の一番のいいことは卒の技です。だから、いつでも、かんたんに友達も作ることができます。
2-私は聞くのが上手です。それは、大切なことです。
3-私は同時に様々のものを扱うことができます。
4-私はどんな樹居が管理することができます。私はどんな種類の行動にも対応できます。
5-私はストレス下で働くことができます。どんな樹居でも顧客の疑問がはんずることができます。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私の一番の好きな都市マッスリですそれは "丘の女王"として知られています。  私は何度もこの場所で行くことがありました。マッスリは有名なラルバハヅルアカデミーに人気があります。マッスリの有名な場所はラルチッバ、ダライヒル、マルロドなどです  その天気は観光客を引き付ける。ルスキンボンド、トムなどの有名な人にも人気があります。マッスリは土で天童です。

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