Subject: Japanese Language Test - ANUPAM KUMAR
From: ANUPAM KUMAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 5 Nov 2018 01:38:22 -0500

| | Foreign Language Screening Test

Name | ANUPAM KUMAR
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Dear sir
i m very sorry inconveynince u.Dera sir have some accidential issues in your way my agent is on the way he will reach there shortly,if u planing to go somewhere if possible i can shift your order to  over there.Thanks to contact us and give your valiable time.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is Anupam Kumar belong from ambedkar nagar U P.i am 28 years old.I have done graduatin and N-2 in japanese.right now persuing MBA and N-1.I have total 4 years experience 3 years in jpanese and 1 year as a technician.right now working with Akpratech ind pvt ltd thats located in kaushami Gaziyabad.have total five member in my family.Father,Mother,Wife and only one year old a girl.My father is a farmer,my mother  and wife are house wife.

Thanks from my side.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 私の考えるのはカスタマサビスにはいいと素敵な違うのは少しだけあります。カスタマサビスのファストステプいいことですそのあとで私達の方からちょって頑張ってから素敵になるはずなんです。
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 今のところでは私はカスタマサビスに働いているので簡単にできると思うています。この仕事にお客様の満足のは私お主な責任です。私は自身と経験持っているのでいいことです。お客様の感じているのは自分で返事するのはいいことです。日本人と毎日電話で話しているのでそいう経験持っているのでいいことです。
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | デリーでは今まで5年間終わりました。デリーではいろいろないいところあるのでこちらにいつも住みたいです。デリーでは人々によってちょって難しくもある。インドの首都もあるので外国人と合うこともできると思います。仕事について言うとそれはいいことです。何故というといろいろな会社はあるので簡単に仕事もらうはずなんです。勉強したい場合はもいろいろな学校と大学もあります。

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