Subject: Spanish Language Test - Satya brat Bal
From: Satya brat Bal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 3 Nov 2018 04:34:15 -0400

| | Foreign Language Screening Test

Name | Satya brat Bal
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sorry for the inconvenience you are facing right now. My apology is for you 30 minutes has already been passed which was given to you it was my mistake. I am assuring you that your order will be delivered as soon as possible and  you will be given one free coupon from our side as apology which you can use any pizza hut shop and you will never be facing this problem again and stay connected with us. You are always welcome warmly. Once again my apology is for you. thanking you
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Satyabrat Bal. I am 23 year old. My father name is hemant kumar bal. I live in faridabad. I have completed my graduation from delhi university this year. I have basic knowledge of computer with advanced Excel and learnt spanish from Lingue Institute. Till now i know 4  languages Hindi, English, Spanish and Orriya. Currently working with Apen Tech and learning languages because want to be a linguist.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Hay bastantes diferencias  entre bueno y excilente. Servicio bueno segnifica qué normal servicio pero un servicio excilente significa todos los clientes estan bastante feliz con servicio excilente. Si un cliente es parte de servicio bueno sin embargo tiene unas problemas pero si un cliente es parte de servicio excilente entonces no tiene nada problema. Una organisation tambien conocido por esta servicio.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. Yo sé cómo se habla con un cliente.
2. Mi último trabajo estaba sobre servicio cliente.
3. Yo siempre listo para dar servicio a los clientes.
4. Yo tengo muchas paciencia qué es muy neciscitado en servico cliente.
5.  Yo se como se mantene relacion con cliente.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

In mis vaccaciones último yo fui a mi pueblo Orrisa con mis padres y hermana por el tren toma 2 dias para llegar allí. Orrisa es una estado de India y yo fui a Bhuwneswar capital de Orrisa. es una lugar bueno con muchas templos y playas. Cuando yo
llegué allí mi abuela me abrazó. Primero fui a los templos como Puri templo hay muchas dios una dios se llama Jagarnath es muy famoso alli entonces yo fui a playas con mis abulos y primos es una lugar muy devirtido. si hablamos sobre comida hay muchas tipos de comida disponible como Ghamtiya es una comida tipico muy famoso alli muchas tipos de comida de mar tambien. un dia fue un mercado alli y vi barrio de mi pueblo cosas es muy barato allí. me gusta mucha este lugar. porque es un lugar sin contaminación con muchas arbols coco y lugas.

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