Subject: Japanese Language Test - ritika nischal
From: ritika nischal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 2 Nov 2018 04:22:42 -0400

| | Foreign Language Screening Test

Name | ritika nischal
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | you are working in pizza hut as a phone order executive.You took the order from the customer and inform him that his order will be delivered in 30 minutes.And the customer calls you back after 45 minutes and complains that he has not received in pizza yet.when you check,you realised that you have made a mistake and you entered a wrong address.now,your customer is waiting on the phone,what would you do in this situation?
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Ritika Nischal and I put up in Janakpuri.I have done advance diploma in Japanese language from Delhi University and currently working in a company as a Japanese language sales executive.I have cracked my JLPT N3 this year.My hobbie is painting and in free time I love to watch Japanese serials.Including me there are 4 members in family.My mother,father and my sister.My father do marketing of movies in Mumbai,my mother is a housewife and my sister is working in a chinese company as a manager.My short term goal is to get a good job in a good company and my long term goal is to get a good position in that company.If I talk about my weak point than it is that I really don't like comparisons in my life and my good point is that I have patience to tackle any kind of problem.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | good customer serviceと言うのはいいサービスですけれでもgreat serviceと言うのは他の会社とか人々などと比べると一番いいサービスです。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

１．私は５年ぐらい前から日本語を勉強しています。
２．私は日本語でデーリー大学に一番いい点がもらいました。
３．私が６月の経験もあります。
４．私の今働いている会社にも同じ仕事があります。
５．私は今アレバイトにして映画のスクリプットも翻訳していますからこの会社の仕事は簡単にわかることができます。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私は今年マスーレイへ行きました。マースレイは寒い所です。あの所は山から一杯あります。私は友達と一生にあそこへ行きました。マースレイにいろいろな庭とか買い物所とか川などもあります。あの所の人々はとっても優しいです。マースレイでは果物とか野菜とか買い物などの物はとっても安いです。あれはとってもきれいな所があると思います。私は友達と一生にスキーとかパラグラエデンガとかいろいろな面白いこともしました。実は私は自分の誕生日をお礼するためにあの所へ行きましたからこれは私のため一番いいりょうこがあっただと思います。毎日私たちはいろいろなレストランへ行ったいろいろなバラエテイのご飯も食べました。あの所のご飯もとても美味しいです。あの所のいろいろないい点があるから� ��年の誕生日にも私はあそこへ行きたいんです。

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