Subject: Japanese Language Test - Aakash Arya
From: Aakash Arya <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 30 Oct 2018 03:48:06 -0400

| | Foreign Language Screening Test

Name | Aakash Arya
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Dear sir, i would like to apolozise for the inconvinience caused as the address entered while placing the order was incorrectly entered from our end. moreover, I would like to inform you that our delivery man is already on his way, So please provide me with some time as i will quickly update the rider with correct address and make sure that order should reach you as soon as possible. once again we apolozise for the inconvinience .
Thanks for ordering from pizza hut.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am 22 years old , In my family there are four members including me, I live in delhi with my parents. I did schooling from Rainbow sr. sec. school(New delhi) and graduated in 2018, i have started learning japanese language in 2015 from Nihonkai and cleared JLPT N3 in august 2018. I am fresher have no work experience.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | 概念的には、良いサービスを提供することと偉大なサービスを提供することの間の主な違いは前者ではおそらくほんの僅かに顧客満足維持していることです。後者では、あなたは彼らを満足させるだけでなくあなたも彼らを忠実に保っています。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1−　私は仕事をして素晴らし結果を出すことができます。
2−　私は完全にフィットし、チムに素晴らし存在なるでしょう。
3−　私は群衆の中から目立つようにスキルと経験の組み合わせを持っています。
4−　私は私の日本語のスキルに関して自身がもっています。
5−　私は仕事先でお客様とはなすためのよいスキルがもっています。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私はゴアへ行ったことがあります、そこのバガやカラングテのようなビーチュはとても素晴らしいです。そこでいつもにぎやかです。ゴアの一番ゆめいなことはビールです、そこでビールをじゆうによめます。国々から人々がゴアを楽しみにしています。レストランはいつも混雑です。ゴアへ行くなら自分の乗り物をもっていけません、そのばあいゴアで賃料乗り物をもらうことができます。そこの伝統的な家はとても美しい。海に沿ってたくさん道がありますそこの美しさは私にとって一番ゆめいです。ゴアでいろいろな魚マケットもあります、そこから新鮮なさかなをかうことができます。外国人はインドの中で特にゴアが得意です。ゴアで夜にもパーチイを行われています。お正月にゴアへ行く人々が一番多い。

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