Subject: German Language Test - Amjad khan
From: Amjad khan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 26 Oct 2018 02:17:24 -0400

| | Foreign Language Screening Test

Name | Amjad khan
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | sorry for inconvineince, please wait for some time our delivery boy is trying to reach you.,As you know traffic situation is critical in our city because of the traffic he could not reach you in given time he was stuck in traffic. he is about to reach your place. your Pizza will be delivered soon
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Hi my name is Amjad khan, my native place is Muzaffarnagar (U.P.) but now i am staying in Chennai. I have done my Bechlor of computer Application (BCA) from Choudhary charan Singh University (Meerut) after that i learnt German language from Osmania University (Hydrabad), at the present time i am working for Spi Global Chennai as a QC (German) since 2.3 year, my total experience is 2.9 years.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Meiner Meinung nach bedeutet guter Kundenservice, den Service in der vorgegebenen Zeit anzubieten.
Toller Service bedeutet, den Service vor der gegebenen Zeit zu erbringen

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Ich bin der richtige Kandidat für den Kundenservice, weil ich schon als Kundenmanager bereits für ein Unternehmen gearbeitet habe. Ich weiß, wie man den Kunden umgeht.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Ich habe viele platzierte besucht, aber Hydrabad ist meine leibling Stadt. Hyderabad ist die Hauptstadt von Telangana. Hyderabad ist sehr schöner Ort, wo man viele schöne platziert sehen kann. Hydrabad ist berühmt für seine Biryani. Es gibt viele Ort zu besuchen, wie Chaarminar, Golcunda fort, Salaarjang Musium und viele mehr. hydrabadi Kultur ist sehr gut. die Menschen in Hydrabad sind sehr freundlich.

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