Subject: Re: Italian Language Test - sanjana bhati
From: Sinead Bartley <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Virat Joshi <[email-masked]>, asfaque ahmad <[email-masked]>
Date: Mon, 22 Oct 2018 15:32:50 +0000

Hi Ashish

Sanjana Bhati has been declined.

Kind regards,

Sinead
________________________________
From: Ashish Dabral <[email-masked]>
Sent: Monday, October 22, 2018 1:55:49 PM
To: Sinead Bartley
Cc: Saurabh Dadu; Virat Joshi; asfaque ahmad
Subject: Fwd: Italian Language Test - sanjana bhati

Hi Sinead,

Can you please forward IT test for evaluation.

Regards,
Ashish Dabral

________________________________
From: "sanjana bhati" <[email-masked]>
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Kaukab Jabeen" <[email-masked]>, "Kapish Tiwari" <[email-masked]>, "Viraat" <[email-masked]>
Sent: Monday, October 22, 2018 6:04:55 PM
Subject: Italian Language Test - sanjana bhati

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    sanjana bhati
Whats your first language       Italian
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   I will apologise to him for the inconvenience and tell him that it's my mistake and I will correct it and his pizza will be deliver in 30 minutes.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Sanjana Bhati. I am 19 years old. I live in Mayur Vihar Phase 3. Now I in pursuing B.A.(H.) in Italian language from Germanic & Romance Studies, University of Delhi, I have also done Russian language certificate course from SFUS, DU and I also studied French language as an elective subject in my first year.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Secondo me quando sentiamo  un cliente e proviamo d'aiutarla e buon cliente servizio ma quando abbiamo sentito un cliente e Lei e anche soddisfato poi e bennisimo clente servizio.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        Posso soddisfare i clienti.
Conosco la lingua bene
Sono molto pazienza
Posso lavorare anche in una situazione difficile.
puntuale del tempo.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     L'ultima settimana sono andata a Jaipur per il matrimonio di mia cugina con la mia famiglia. eramo molto contenti perche non ho visto Jaipur prima e ho letto molto su Jailpur nei libri e davvero volevo vedere in realta. Ci siamo rimasti alla casa di mia cugina che si chiama Priya. Mi sono divertita molto ho visto Hawa Mahal, Forte di Ajmer e anche Ajmer Sharif, anche abbiamo fatto molte foto. Ho mangiato i cibi famosi di Jaipur ma pi piace molto kachori, e abbiamo fatto anche il shopping ho comprato tanti vestiti e anche jaipuri duppata per me e anche per mia amica. per abbiamo assistito il matrimonio e poi simao ritornati a Delhi. E adesso io conosco che perche diceva Jaipur anche la citta rosa.