Subject: FW: Report till 21st Oct
From: Deeksha Dadu <[email-masked]>
To: Kaeiara Blythe Delfino <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 22 Oct 2018 08:19:33 +0000

Kae,

Please explain this. I am really hoping that you have a very good explanation for this. This is NOT acceptable to me

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Date: Monday, 22 October 2018 at 12:07 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Report till 21st Oct

Hello Sir/Ma'am,

Please find the attached reports till yesterday. PFB the abandoned details below.

Process Date    Afternoon Shift Morning Shift   Night Shift     Wait Time for Abandoned(Morning & Day)  Time (Morning & Day)    Remarks Wait Time for Abandoned(Night)  Time (Night)    Remarks
HFL     20-Oct-18               1       3       00:01:02        10:04   Kaeiara was available but she did not receive that call 00:00:00,00:02:02,00:00:15      2:52,22:10,22:12        In second last and last call Subho was on call.
HFL     21-Oct-18               1       1       00:06:25        07:34   Subho was available     00:00:00        04:19

Regards,
Ashish Dabral