Subject: Report till 21st Oct
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 22 Oct 2018 12:07:26 +0530 (IST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details below. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	20-Oct-18 		1 	3 	00:01:02 	10:04 	Kaeiara was available but she did not receive that call 	00:00:00, 00:02:02 ,00:00:15 	2:52,22:10,22:12 	In second last and last call Subho was on call. 
HFL 	21-Oct-18 		1 	1 	00:06:25 	07:34 	Subho was available 	00:00:00 	04:19 	

Regards, 
Ashish Dabral