Subject: Japanese Language Test - Abhimanyu Kumar
From: Abhimanyu Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sun, 14 Oct 2018 12:29:27 -0400

| | Foreign Language Screening Test

Name | Abhimanyu Kumar
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will apologize for the mistake and will try to deliver his order as soon as possible.My concern would be more towards customer satisfaction,so that the client's relation will last long with the Pizza hut.Moreover,I will make sure not to make the same mistake again. People tend to be happy if they get more than expected, Considering this I can offer him some beverage free with the Pizza.Afterall,many a problem solve by serious apology and with a big smile😃.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Abhimanyu kumar.I am 28 years old.I am from Patna,Bihar.I want to be a polyglot,learning foreign languages have become my hobby.I have learned Persian from JNU.I have completed Graduation in Japanese Language from JNU.I am learning Urdu and Spanish on my own.I have taught Japanese as a private tutor for around one year. Currently,I have been working with a Bank from Denmark as a Japanese language specialist position for 8 months.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | A good customer service は、私にとって、お客様の期待どうりのサービスをあたえて満足してあげることです。その他にもA great customer service はお客様に想定外のサービスを与えて、お客様はいつもこんなサービスをもう一度うもらいたいというふうに考えされる事です。
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 私はいつも期どうりのサービスをしてもらいたいのでサービスに関するお客様様の感情をよくわかります。その他私はできる限リの丁寧な態度でとりあつかうのはこの仕事の必要点として思うので同じ態度を取れます。この仕事の問題があれば色いろな面に解決できます。私わその仕事の経験があるのでその仕事を上手にできます。外向的な性格を持っている私は今仕事は楽しいだと思います。
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 猛暑の夏には、丘の駅のを訪問は本当に安心な体験です。ブラジルの友達が来て、デーリの平野の邪魔な熱のせいで私達はシムラーへ行くこよにしました。シムラーの近くに近づくにつれて、気温の違いを感じることが出来ました。デリーの平原の邪魔な熱はかなり後ろに残っていて、私達がほっとしました。シムラーではダルハウジュどうりにある壮大なホテルに宿泊しました。このホテルは観光客にとても人気があります。そこでたくさん野村にも訪問しました。二日後友達はブラジルをかえなければならなかったので私達は戻ってきた。どのように時間が経過したのかわからなかった。場所はとてもきれいで私達は帰らたくありませんですた。旅行はとても面白くて楽しかった。インヂ語分からなくても、友達はビルを飲� ��ながらインドの映画を終わるまで見てくれたことは、私は死ぬまで忘れません。

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