Subject: Re: LSM Joining Case Test - Shivam Rajput
From: Shivam Rajput <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 12 Oct 2018 04:10:05 -0400

| | LSM Joining Case Test

Name | Shivam Rajput
E-mail | [email-masked]
Phone Number | (91) 7503215389
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This Blurb shows the best customer service and is understandable in terms of politeness while assurance is also given in it that the customer support them is with the customer and will help him in best possible manner.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A Good customer service is about understanding the customer's problem and solving his/her complaint or request in a best possible manner. Politeness, empathy and sympathy are the must factor while a customer support associate should be patient while listening to the complaint of the customer.

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