Subject: Spanish Language Test - Mithun Singh
From: Mithun Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 10 Oct 2018 06:40:34 -0400

| | Foreign Language Screening Test

Name | Mithun Singh
Whats your first language | Spanish

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I would call to the customer for my mistake in this situation. I would give  believe
him again
Good evening sir
How can i help you? I have received your order already but you have not received your Pizza yet. I am really sorry for that.I was waiting to conform your order but now i knew that i had written your address incorrectly by my mistake.
I know that the you have very troubled by my mistake.  So i feel very sad. you shall not any problem with your any order in future.you would have believe on us.  Now you can tell me what can i do for you.
Now i will conform to my senior person. I had made a mistake with order of customer.I have called to customer for my mistake.
I am ready for your decision that you want to do.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Name- Mithun Singh s\o Krishan kumar
Vill-    Jaitai
Post-   Sadabad
Distt-  Hathras (U.P.)

I live in Faridabad with my friend now but my father lives at a village.My father is a small farmer and my mother is a housewife. I have three sisters. i  am graduate from Dr. BRAU Agra . I am learning spanish language from Instituto Hispania Delhi. I have
advanced certificate from spanish language. I can speak and write spanish with good effort also.I have not worked anywhere yet.I like play the cricket and listen the classical music.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Segun de yo,hay mucha difirencia entre de el bueno servecio de cliente y el gran servecio de cliente.
Nosotros podemos sertificar a nuestos clientes de los buenos servecios  pero nosotros no sertificanos de asi. Queremos que nuestros servecios sean el mas bueno servecio  del mundo. Osea que no nadie tanto  tiene  como nosostros.  Este es el gran servecio.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

La persona debe de trabajar con sinceridad.
La persona tiene que hablar a los clientes respectamente.
La persona tiene responsabilidad de su trabajoy su horario del trabajo.
La persona puede creer a los clientes de su hablante.
La persona siempre esta listo para los clientes.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

yo no he ido a viajar especialmente todavia pero en 2012 yo fui a Shimla para el examen del gobierno con mi mejor amigo.Habia reservado las entredas del tren.Estaba muy contento porque era mi primera vez, cuando iba fuera  del mi pueblo. Mis padres se molestaba un poco por mi .Ellos sabian que yo no tenia tan años para viajar solamente.
Mi padre fue a la estacion conmigo para dejarme.Yo y mi amigo nosostos llevamos doce horas viajando en el tren.Despues de un dia llegamos a Shimla. Cuando llegmos a Shimla, me sorprendio mucho que hubiera muchas montañas alli que no he las visto todavia.Nosotros eramos nuevos en Shimla y no nadie sabia a nosotros .Luego yo pregunte a una persona para quedarnos.Eso hombreme dijo que habia mucha lugar donde nosotros podiamos quedarnos  y tambien  el tenia un Dharmshala donde podemos quedarnos a menos de que quisieramos.Nosotros nos tambien  quedamos alli.La persona era muy buena. El nos ayudo mocho en toda  nuestra  situacion.Al dia siguiente visitamos toda Shimla. Shimla estaba retorado por las montañas en todo lados.las calles de Shimla eran muy anchuras.Habia muchos restaurantos donde la gente podiamos comer la comida. La gente de Shimla llevaba la gorra. Habia muchos arboles que estaban muy altos.Cuando viajaba en el autobus entonces tenia miedo porque me parecia que el autobus cayo pero no sucedia asi. Nosotros regresamos a nuestra habitacion por la tarde.Trajemos la cena.Al dia siguiente teniamos  el examen del gobierno.Por eso estudiamos por dos horas .

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