Subject: Japanese Language Test - khalid shaikh
From: khalid shaikh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 8 Oct 2018 09:51:32 -0400

| | Foreign Language Screening Test

Name | khalid shaikh
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I apologize to the customer for the delay:  I put him onhold And speak to my superior,
I will appraise my supairior of the situation and accept my mistake, with the permission of my superior I will retake the order with correct address and delaver the pizza free of cost, Finally i will assure that this not be repated and try to resolve problem as much as I can We do not loose the Customer

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I belong to very humble back ground:My father is a Taxi Driver And My Mother is a House Maker, I Completed my Graduation in Arabic from Nadwa College lucknow In 2015,After that I have done a job in NBCL Marketing Company As a Salse executive.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

الفرق واضحه كشمش بين احسن واكبر  في خدمةالعملاء ان احر اتصل بك هو يريدالاشتراء
اي شي فى ذلك الوقت انت اعطيته برون التحقيق  فذالك العمل حسنا لك .ان اعطيته زلك بعدالتحقيق في ذلك الوقت ز ذلك الرجل زهب الى بيته وارسل اليك الرساله بشكر والجزلفي
.هذا الوقث ذلك الرجل اتي اليك مرة ثانية وشكر اليك شكرا فهذالعمل اكبر واحسن

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

الاول . اتمهرفي الحوار والتكلم.
والثاني. الاخلا ق الحسنة.
والثا لث.الجسم الصحيحة.
والرابع. اللباس الجيدة.
وا لخامس.العادات ا لنقية الطاهرة.
هذه الا شياءتستعين بك في خرمة العملاء

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | ان دهلي هذه البلاداحسن وارقي لان   هناك كثيرا لعما رات من الاثار القريمة مثل منا رة قطب الدين والجامعة المسجد هذ ه  ر تعجبني اعجا با كثيرا . تجولت هنا ك عديد مرات . صليت هناك صلاة الجمعة هذه بشرى لنا صلينا ا ما م البخا ري هذه منظر بهيجه اناسررت مسرو ر جد ا.

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