Subject: FW: Report till 7th Oct
From: Deeksha Dadu <[email-masked]>
To: Arjun Hurry <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 8 Oct 2018 08:32:34 +0000

Hi Arjun,

What happened on the second call? If you were available then why did you not pick up the call?

Regards,
Deeksha

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Date: Monday, 8 October 2018 at 1:54 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Report till 7th Oct

Hello Sir/Ma'am,

Please find the attached reports till yesterday. PFB the abandoned details below.

Process Date    Afternoon Shift Morning Shift   Night Shift     Wait Time for Abandoned(Morning & Day)  Time (Morning & Day)    Remarks Wait Time for Abandoned(Night)  Time (Night)    Remarks
HFL     05-Oct-18       2               2                               00:00:07,00:00:09       2:27,4:57       In first call Arjun was on call, In second call Arjun was available
HFL     06-Oct-18                       1                               00:07:33        03:16   Arjun & Kaeiara both was on call
HFL     07-Oct-18                       1                               00:00:07        06:29   Arjun & Kaeiara both was available

Regards,
Ashish Dabral