Subject: Re: LSM Joining Case Test - AJAY .
From: AJAY . <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 6 Oct 2018 05:51:28 -0400

| | LSM Joining Case Test

Name | AJAY .
E-mail | [email-masked]
Phone Number | (+91) 9717484346
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selecter blurb 2 because it provide correct resolution to the customer because the customer wants to receive the tickets as soon as possible and there is also an option for e-tickets and also the tickets will be delivered to the travel address of the customer. The additional sentence is that the customer should also be able to track the tickets and also be able to check that the address  is updated correctly or not.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between good and great customer service is the time taken to responce towards the query or anyother thing related to customer service quick action and quick responce are the assets of great customer service and also the power to convence the customer is aslo an aspect of great customer service.

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