Subject: Re: LSM Joining Case Test - Kiran Taneja
From: Kiran Taneja <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 6 Oct 2018 04:52:41 -0400

| | LSM Joining Case Test

Name | Kiran Taneja
E-mail | [email-masked]
Phone Number | (0120) 4240702
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

According to me , Blurb 4 is the right solution because "Event" will be going to happen in next week and the customer is planning to travelling within two days, that's why he needs the tickets on  immediate basis. So that, he can travel freely and later on can attend the Event.

Yes, I wanted to amend it little bit for customer's satisfaction. I guess we should mention a phone number of the person who will deliver the tickets along with the official phone numbers so that he won't face any problem.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me, great services are provided to customers who are holding a "Premium services"   apart from the other side, "Basic services" are the services which are provided to the good persons. Great service customers are high payer as compared to good services customers and their services are not limited too.  They can easily access the information and avail the benefits  which are restricted for good customers.

| |

You can edit this submission and view all your submissions easily.