Subject: Re: LSM Joining Case Test - Abhishek Sharma
From: Abhishek Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 6 Oct 2018 04:25:16 -0400

| | LSM Joining Case Test

Name | Abhishek Sharma
E-mail | [email-masked]
Phone Number | (+91) 9987780360
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I've selected the blurb 4, so that atleast customer should not waste his time waiting for tickets, he should move to the destination where the event is and there only he will be provided thr tickets, it will be really very beneficial and time saving for the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good service is when we just resolve the customer query according to our faq's, and great service is when we initiate more on the customer query and give more informtion to him so that it will become more easy for the customer to trust us, belive us. It will also provide us more business as customer is our bread and butter.

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