Subject: RE: Daily Report & Call Report TW 5th Oct
From: Sophie Glowotz <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Fri, 5 Oct 2018 13:59:24 +0000

Hi Ashish,

Please find the confirmed report for Taiwan attached.

As mentioned in my previous email I can still see that more and more items are added to the ‘didn’t click the link’ tab.
Please investigate this and try to recall those items on Monday.

Also, I still find the total call length and especially average call length to be extremely short e.g. Amy’s average call length is 38 seconds.
This needs to be investigated right away and has to dramatically improve from Monday on.

Thank you and have a relaxing weekend,

[trivago logo]

Sophie Glowotz

Advertiser Operations

[email-masked]<mailto:[email-masked]>

www.trivago.com<http://www.trivago.com/>

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From: Ashish Dabral <[email-masked]>
Sent: Freitag, 5. Oktober 2018 14:30
To: Sophie Glowotz <[email-masked]>
Cc: saurabh <[email-masked]>
Subject: Daily Report & Call Report TW 5th Oct

Hi Sophie,

Please find the attached daily report & agents call report for TW.

Regards,
Ashish Dabral