Subject: Re: LSM Joining Case Test - SATYAPRAKASH PACHORI
From: SATYAPRAKASH PACHORI <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 4 Oct 2018 01:43:03 -0400

| | LSM Joining Case Test

Name | SATYAPRAKASH PACHORI
E-mail | [email-masked]
Phone Number | (91) 8619949327
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the event is taking place in a week and client will also be travelling in two days for the event so I chose blurb 4 because tickets are getting late so can be delivered to hotel after entering the hotel's address on the given website and after generation of the tickets, they will be shipped to the client and before shipping, they can also be traced before shipping and email will also notify the details. I just want to add that etickets option may  also be a better option to get the tickets on time of the event if not shipped properly.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The main objective is the cusomer service which can be good or great depending on the customer representative. Difference between both of them is :
Good customer service is like clearing all the problems of customer in a random manner without understanding the detailed description of the problem and to say to customer to do the stuff on his own after guiding him.
But the great customer service is like clearing all queries after ensuries the each step of problem is correct and then provide a better and satisfactory solution to the customer.

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